What should I do if the buttons are lit but the Lumbar adjust buttons or OmniStretch buttons aren't working?

This is usually caused by a loose or unstable USB connection under the seat. Check the USB-C Connection Look under the seat cushion to find the USB-C cable. It may have come loose or disconnected due to the chair's movement. Unplug the USB-C cable and then plug it back in firmly—ensure it is pushed all the way into the port. Once reconnected, test the buttons again to see if the functions...